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Home › Terms & Conditions

Terms & Conditions

General terms

These general terms and conditions apply to anyone accessing information, viewing pages, or placing orders utilising any part of the Trimvia website. By utilising the website you acknowledge your acceptance of these general terms and conditions. Trimvia retains the right to change the terms and conditions at any time without warning or prior notice.

The Trimvia website is owned and operated by Mayberry Pharmacy Ltd, whose registered office address is 175 High Street, Blackwood, Gwent, NP12 1AA.

Unless otherwise stated, all prescriptions ordered through the Trimvia website are processed by Mayberry Pharmacy Ltd.

The contents of the website are specifically for the residents of the UK. The law concerning the operation of the website is governed by English law and any transaction is deemed to have taken place in England. The website is therefore subject to the jurisdiction of the English courts.

Trimvia has taken reasonable care to ensure the content of the website is correct and current. Trimvia disclaims any and all warranties of any kind with respect to the contents of the website to the full extent permitted by law.

Trimvia, Mayberry Pharmacy Ltd, related companies and their directors and employees will not be liable for any loss or claims arising from use of the website or use or interpretation of the information therein, either directly or indirectly. This exclusion does not override any statutory rights. Your statutory rights as a consumer are not affected by these terms and conditions.

All information and content on the website is for information only. If you have any doubts regarding any treatments or pharmaceutical products, you should contact your doctor or medical adviser. You are reminded to check information for products on the packaging and leaflet which comes with the product. Product packaging and leaflet information, directions and warnings must be followed when taking the products supplied.

You must ensure that you follow all product packaging labels and leaflets prior to use. If you suspect you may have a healthcare problem you should consult your doctor prior to taking any medicines. Please consult your doctor if you are already taking prescription drugs or are under ongoing medical care before taking any additional pharmaceutical products.

We may, from time to time, provide links from the website to websites that are owned and controlled by third parties. These links are provided only for your convenience and we have no control over and will have no liability in respect of those websites.

If any of these terms are held to be unenforceable or invalid then such terms shall be treated as removed so that it does not affect the enforceability or validity of the remaining terms and conditions.

Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Trimvia or Mayberry Pharmacy Ltd, are responsible for all electronic communications and content sent from your computer to us. You must use the website for lawful purposes only.

You must not use the website for any of the following:

  • For fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any spam
  • To cause annoyance, inconvenience or needless anxiety

Alteration of service or amendments to the conditions

We reserve the right to make changes to our website, policies, and these conditions of use and sale at any time. You will be subject to the policies and conditions in force at the time that you use the website or place an order, unless any change is required to be made by law or government authority, in which case it will apply to orders previously placed by you. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Copyright and intellectual property

All information contained on the Trimvia website is wholly owned by Mayberry Pharmacy Ltd. On no account is anyone permitted to download any data or information for commercial use.

Trimvia

Transform your health with confidence. Expert care, proven treatments, and a journey tailored to you.

trimvia@mayberrypharmacy.co.uk

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© 2026 Trimvia. All rights reserved. Built by Pharmacy Mentor.

Company Registration in Wales: 03812234

Superintendent Pharmacist: Jonathan Smith

Trimvia is a private online weight management service that provides safe access to prescription weight loss treatments through UK-registered healthcare professionals. All prescriptions issued through Trimvia are dispensed by our partner, Mayberry Pharmacy, a fully regulated NHS-registered pharmacy (GPhC No: 1043349). Always read the patient leaflet and speak to a healthcare professional before starting new treatments.

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